Shipping times are calculated from the time that an order is placed to when it is shipped from our fulfillment center. Delivery times are calculated form the time that an order is shipped from our fulfillment center to when it is delivered to the buyer. Tracking information is available as soon as an order is shipped.

The shipping and delivery times in the table below apply to inventory received and stored in a fulfillment center and orders shipped within the 48 contiguous states of the US. Delivery times may be longer for orders shipped to non-contiguous US states and territories, including Alaska, Hawaii, and Puerto Rico.

Shipping speed

• Priority: Shipping within 1 business day, Delivery within 1 business day
• Expedited: Shipping within 1 business day, Delivery within 2 business days
• Standard: Shipping within 2 business days, Delivery within 3-5 business days

Manufacturer’s warranty for the headsets are as follows:

• KA-1: 5 years
• P1: 12 months
• KB-1: 12 months

Warranty is limited to original purchaser and covers defects in material and workmanship for the specified period from date of original purchase. Warranty is not valid if our inspection shows that the equipment has been subjected to negligence, misuse or accident, or if it has been tampered with, installed, or altered in any way. 

All products must be shipped to our address, freight pre-paid. Email support@koreheadset.com with a copy of your dated sales receipt and a detailed description of the problem to initiate a claim.

We provide complimentary replacement parts for bolts, thumb nuts, mic muff, and head pad for products within warranty period. We reserve the right to refuse to provide if we determine that the customer is taking advantage of the warranty program. Please reach out to support@koreheadset.com with requested parts and dated invoice of the purchase.

Yes, approved businesses can become authorized distributor of Kore Aviation products. Please reach out to sales@koreheadset.com to get in touch.