Kore Help Center

Manufacturer’s warranty for the headsets are as follows:

• KA-1: 5 years
• P1: 1 year
• KB-1: 1 year

Warranty is limited to original purchaser and covers defects in material and workmanship for the specified period from date of original purchase. Warranty is not valid if our inspection shows that the equipment has been subjected to negligence, misuse or accident, or if it has been tampered with, installed, or altered in any way. 

All products must be shipped to our address, freight pre-paid. Email support@koreheadset.com with a copy of your dated sales receipt and a detailed description of the problem to initiate a claim.